AI customer service for ShopifyCustomer emails answered in seconds, in your brand's voice.
Repley is AI customer service for Shopify. It reads customer emails, checks the order in Shopify and replies in your tone of voice — based on your own policies and FAQ.
Message us and we share the deal and connect you.
Tested by us. Proven by our clients.
More ad spend means more orders — and more 'where is my order?' emails. Repley handles the bulk of your inbox so you can keep scaling without hiring a support team. Fast replies also mean fewer chargebacks, which keeps your ad accounts healthy.
What you get
The key features of Repley at a glance.
How it works
Up and running in three steps.
Pricing
Regular prices — ask us about the partner deal for Prime Scale Media clients.
Starter includes 300 conversations per month. Yearly billing gives 2 months free.
Prices as listed on repley.io (October 2026) and may change. Check the final price at checkout.
Common questions
What counts as a conversation?
One customer thread.
Can Repley change my store?
No — it only has read access to Shopify.
Where is my data stored?
In the EU (Frankfurt).
Get the Repley partner deal
Send us a WhatsApp message — we reply within minutes.
More partners we trust
Tested by our team, used by our clients.
Repley is an independent company. Prime Scale Media may receive a commission when you sign up through our link — this never costs you extra. Deal conditions are set by Repley.